Contact z klientem
Receives telephone and e-mail inquiries, asks for basic information and directs the matter further.
Office · contact · quotes
Dominika Kahl
First contact regarding valuations, deadlines and documents. It helps to organize the query, collect the necessary information and pass the topic for technical evaluation so that the client gets a specific answer faster.
W czym pomaga
From the first message to a reasonable quote
Not every customer knows the difference between an IP camera, recorder, alarm and access control. Therefore, at the beginning it is important to simply sort out your needs.
Kompletowanie danych
It helps collect photos, address, description of the facility, number of cameras, entrances, detectors or alarm zones.
Wyceny i dokumenty
It organizes the information needed to prepare an offer, invoice, contract or set a completion date.
Przekazanie do technika
When a case requires a technical assessment, he forwards it to Wojtek or arranges further contact.
How to speed up the response
What is worth sending before the conversation
The better the description of the situation, the faster an indicative scope of work and budget can be prepared. It doesn't have to be technically perfect, just a few specifics.
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Address or place of implementation.
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Facility type: house, apartment, office, shop, warehouse, community.
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What do you want to secure: entrance, gate, driveway, garden, office, back room.
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Photos of assembly locations, facades, gates, technical cabinets or existing devices.
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Information whether there is already cabling or a cable route.
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Preferred date and information whether the matter is urgent.
Contact
Write if you want to prepare an inquiry
You can send a short description and photos of the installation site. If the files are large, it is best to send them via WhatsApp or provide a link to the folder.